These general terms and conditions of sale apply strictly to all sales of products made by the SAP Terminology (Salvador P. Paradell) online shop. Any purchase made in the SAP Terminology (Salvador P. Paradell) online shop necessarily implies, as a determining and essential condition, the unreserved acceptance by the Customer of the General Terms and Conditions of Sale of the SAP Terminology (Salvador P. Paradell) online shop in force on the day on which the corresponding purchase is made. Furthermore, the Customer acknowledges that the acceptance of these conditions shall imply the application of these conditions to the purchase to which they refer, as well as to any subsequent purchase, except in those cases in which new conditions are brought to his/her attention by the SAP Terminology (Salvador P. Paradell) online shop. The fact that the SAP Terminology (Salvador P. Paradell) online shop does not use any of the present terms and conditions at any given time cannot be construed as a waiver of future or past use.

The interpretation and execution of the conditions, as well as all the acts that are a consequence of them, will be subject to Spanish law, unless there are provisions of public order contrary to it.


On the one hand, SAP Terminology (Owner of the website http://iate-terminology-multiterm-format.eu; Salvador P. Paradell) with NIF 36965008-Y as the supplier of the products contracted by the consumer and/or user, with registered address at C/Teodora Lamadrid, nº4, 3r 2a, 08022 Barcelona-Spain. Contact address: costumerservice@iate-terminology-multiterm-format.eu and phone(+34)667 495 724.

On the other hand, the user, registered on the website and whose purpose is to be a consumer and/or user of the same and/or to contract SAP Terminology (Salvador P. Paradell) products or services. The consumer and/or user is responsible for the data he or she provides to SAP Terminology (Salvador P. Paradell). And therefore it is responsible for the truthfulness of the data provided on this website.

The prices published in the SAP Terminology (Salvador P. Paradell) online shop are in Euros. All prices include VAT applicable on the day of purchase, any change of VAT rate will be automatically applied to the prices of the products on sale in the SAP Terminology (Salvador P. Paradell) online store.

Offers on products for sale in the SAP Terminology (Salvador P. Paradell) online shop will be displayed in the "Offers" section or indicated in the product file and, if not otherwise indicated, will be valid as long as they are displayed on the screen.

The discount tickets will have a special validity and conditions for their use. Please refer to the specifications of each voucher before using it.


The purpose of this contract is to regulate the relationship between SAP Terminology (Salvador P. Paradell) and the consumer and/or user at the time when he or she gives his or her consent during the contracting process by accepting the corresponding box (a box that, prior to acceptance, will inform about these general conditions, legal notice and privacy policy of this website).

The contractual relationship of purchase and sale will lead to delivery in exchange for a certain price on the website of a product.


In order to purchase any product from the SAP Terminology (Salvador P. Paradell) online shop, the customer can freely choose to pay for the purchases made in the SAP Terminology (Salvador P. Paradell) online shop by means of:

  • PayPal: In order for the consumer and/or user to be able to pay for their purchases through this system, they must have a PayPal account. For more information www.paypal.es.
  • By credit or debit card through the virtual POS. Through this means of payment, the buyer will have to provide his or her card number, expiration date and CVV number. In this case, your data will be encrypted and sent under a secure server to the bank's virtual POS. This procedure does not provide the card number to SAP Terminology.


The offers presented by the SAP Terminology (Salvador P. Paradell) online shop are valid within the limit of the available stock and the dates established for this offer. The SAP Terminology (Salvador P. Paradell) online shop reserves the right to change the range of products according to any difficulty.

In the event that the selected product is not available as stock, the user may provide their email address on the product page in order for the entity to contact the user via email once the product is available.



Delivery is made by direct download.

Shipping & Handling

There are no shipping costs due to the purchase of the product by direct electronic download.

Claiming of not completed orders

Upon receipt of an email indicating that your order has been purchased, if after a reasonable period of time the consumer and/or customer does not receive the product due to a download error outside SAP Terminology (Salvador P. Paradell), you may contact SAP Terminology (Salvador P. Paradell) indicating the product and the details of the download by sending an email to customerservice@iate-terminology-multiterm-format.eu

Once the complaint is obtained, SAP Terminology (Salvador P. Paradell) will contact the consumer and/or user in order to explain what happened and reach an agreement on what happened.


There is no possibility of cancellations.

Refunds Policy

The consumer and/or user will not have the possibility of any refund of any amount. Only in the cases where the purchased product is not the selected product or is damaged, the customer and/or consumer should contact SAP Terminology (Salvador P. Paradell), indicating the details of the purchase failure, by sending an email to customerservice@iate-terminology-multiterm-format.eu and SAP Terminology (Salvador P. Paradell) will retrieve the wrong or damaged product and replace it at no cost for the correct product or other identical product of correct operation.


To browse the store and add products to the cart you do not need to be registered. However, to make the purchase you will need to register as a user. We will request your personal data to generate the customer file, such data will be protected under the provisions of Law 15/1999, of December 13, Protection of Personal Data.
With your user account you will be able to make purchases and benefit from the discounts, promotions and gifts we offer to our customers.
In your account you will be able to consult the history and details of your orders, your methods of payment, your discount vouchers, etc.


To buy in the online shop iate-terminology-multiterm-format.eu you must be a registeredas a user and be over 18 years old.
Add as many products as you want in your shopping cart, then click on "Confirm" to make your purchase. 
Finally, you will have to choose the method of payment, either by bank transfer, PayPal or by debit or credit cards.


You can contact us at any time to request more information or to resolve your doubts.

The parties submit, at their choice, to the courts and tribunals of the user's domicile for the resolution of conflicts and renounce any other jurisdiction.

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